Customer Support Center

The following are our most frequently asked questions and issues. As always, our customer service department is available by phone or email to help you with any problems you may be experiencing with MG Services.

What kind of computer system/connection should I have to run your applications?
What type of connection to the internet should I have?
What changes should I make to my network configuration?
Can I use a MAC (or another non-windows platform)?

Knowledge Base

Find notes and tutorials that answer your technical questions about MG products and services.

Search the Technical Knowledge Base

Please choose the application or service with which you require assistance or use the search function above.

General Issues

ｷ JAVA Runtime Installation

ｷ System Requirements

ｷ Firewall/Proxy Settings

ｷ Connection Speeds

ｷ Trading on MAC OS, Linux, ...